You have 30 days from receiving you product to request a return or replacement. Generally speaking, all sales are final. If an order is damaged, refunds or replacements will be issued upon photo proof of damage.
Please check your address before you purchase. Most items are one of a kind and can take weeks or more to finish. If you enter the wrong address, unfortunately there is not much I can do.
Please reach out if you have any questions or concerns. Always take photo documentation of any issues you may have.